OpenTable reviews

4.1

77% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

79% approve of CEO

76% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

670 reviews
5.0
May 19, 2013

Great working environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

OpenTable offers a great work/life balance. The company also hires wonderful people who are a joy to work with. I've never felt so valued as I have at this company.

Cons

They are a bit behind on pay however that has been improving over the past year or two. The company also tends to move more slowly than what is needed to keep up with their competition. Hopefully that will improve as well.

4.0
Apr 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Nice environment and nice people. At the time I was there all of the management was accessible. Compensation was fair and they were continuing to grow.

Cons

It didn't seem like there was much of an opportunity for upward mobility because of the size of the company. They may have already addressed this but there also didn't seem to be a clear direction on marketing and account management.

2.0
Apr 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent earning potential, great base, great commission opportunities Advancement opportunities, they do promote from within Very competitive benefits and time-off package

Cons

I was in sales as an account executive. This was the worst job of my life. I have worked for several tech companies (from start-ups to Fortune 500's); and with the exception of Opentable, they were all truly amazing experiences. OpenTable claims to hire "challengers", but the people they actually hire are just plain rude. They're motto "If you're not being thrown out of a meeting at least once a week, you're not doing it right". While this type of attitude may work in some markets, it does not work in all parts of the country, sales styles need to be adjusted to to the corresponding market and to the person or people to whom you are presenting. The company pits salespeople against each other. Healthy competition is a great thing in sales, but this is not what OpenTable does. They encourage sales people to say negative things about one another. This information then goes into the employee's file, to be used against them if necessary in the firing process. Be prepared to hit your goals or be fired within 60 days. Period. They rule by fear and as opposed to working with team members to help them reach their full potential, OpenTable is very quick to fire. Fortunately, I was not fired. I put in my year and got out as soon as I could.

Viewing 646 - 648 of 670 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.