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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

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      4.1

      78% would recommend to a friend

      (670 total reviews)
      avatar

      Debby Soo

      80% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.9

      Senior management

      3.9

      Career opportunities

      OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      670 reviews
      5.0
      Jun 19, 2015

      Great Company, great culture

      Restaurant operations consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Main thing I like about OpenTable is the culture and the people that work there. With every job there are people who are not your "favorites" but I've found for the most part that's the exception to the rule. Most of the people who work for OpenTable come from the same industry (restaurants and hospitality) so there is that common bond of experience.

      Cons

      There are times I've found that some departments don't fully realize or utilize the wealth of knowledge. Over the past few months this has gotten better, but it still needs some work.

      5.0
      Jun 18, 2015

      Great Culture, Great People!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      OpenTable's company culture is its biggest attribute. A lot of companies boast "great culture" but OpenTable really delivers. From offering amazing opportunities to connect with other employees and learn more about our industry (I've gotten to ride snow mobiles, attend VIP culinary events, and have enjoyed countless team dinners at top tier restaurants) to making sure great leadership is in place at every level, OpenTable really walks the walk as far as culture. I really believe that great culture and success at every level trickles down from the top and we have the greatest CEO and executive staff. I am a mid-level employee and I've gotten to meet and talk with all of the company leaders. How many people can say that? They are all down-to-earth and don't see themselves as "above" anyone. It's very much a "we're-all-in-this-together" mentality. People are rewarded on performance, sure, but also for providing solid customer service and coming together to make great changes.

      Cons

      I work in a smaller office and though we've grown a lot over the past few years, I wish it would speed up even more and there would be more opportunities for career growth without having to move to another city.

      2.0
      Jun 17, 2015

      I keep hoping things improve.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extremely great work-life balance, and I'm almost shocked to read other's who wrote that as a con. Most of the employees in SF have families and tend to leave around 6pm every day. Almost all my colleagues are super friendly and great to work with. Plus, we're all foodies! I've never found so many great places to eat in the city than during my time here at OpenTable. There's a lot of passion for making the best restaurant experience. Everyone from the bottom of the company really believes in the mission.

      Cons

      With that said, where do I begin with the cons? First off, the CEO is hardly around and makes bizarre low-level decisions without entrusting of his direct reports. Another exec is completely out of touch with their org other than a couple projects that interest them. This makes communication a gigantic hurdle and employee promotions a struggle. Another team came in from an acquisition with an *extremely* toxic employee who insults everyone around them causing stress and damaging to the culture and still manages to get praised by the exec team. We have a very tiny budget for anything that increases employee happiness. Only a few employees have standing desks, and there's only a couple boxes of fruit for 400+ employees, and we share low quality Costco sugar snacks. The office manager does care about this problem, but there's little they can do given the unreasonable constraint on budget.

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      Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.