Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at OpenTable?

76% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 98 reviews)); "benefits are great" ((in 52 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Great people and teams all around" ((in 26 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "lack of diversity at every level" ((in 5 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.0

76% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

74% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.0 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

3.0

Aug 23, 2021

Generally wouldn’t recommend

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Awesome office and the people are really nice. Good benefits.

Cons

They don’t pay enough for entry level CSR. Over worked- call center job, too much work for the pay grade.

5.0

Aug 19, 2021

NA

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great place to work at

Cons

Have not worked here long enough yet

3.0

Aug 19, 2021

OpenTable

Sales

Recommend

CEO approval

Business Outlook

Pros

Pay is solid but more and more cons as time goes on.

Cons

Poor management structure and consistent negative change. Lots of people overworked and under apprecaited.

Viewing 523 - 525 of 670 Reviews

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Jobs at OpenTable

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Director, Global Partnerships