Unstrategic, Inefficient Mess with Endless Unmet Potential
Pros
OpenTable has such amazing potential to become a truly bigger part of dining out. There are endless ways to grow the business & opportunities to chase. There's never a shortage of ideas here or things to work on. MOST people are kind & work/life balance is great. Location is convenient to public transport & food options. There's also lots of flowing booze & costumes if you're into that.
Cons
Unstrategic, unfocused, & inefficient - Absolutely the worst place I've ever worked on these attributes. We're desperately trying to prove our worth post-acquisition, doing too many things & doing all of them poorly. Unfocused strategy along with general inefficiency across the board = a bunch of chickens running around with their heads cut-off. Highly political, where who you knows & who you suck up to is rewarded. "Yes" people are favored over those that question. Directors & above only focus on managing upwards vs. inspiring & leading teams below. People subtly fight for more power, people, & budget, by spinning stories with data to meet their needs & self-interests, instead of putting the interests of others & the business first. Lots of churn of great people leaving frustrated with the environment.
