Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 91 reviews)); "Benefits are great" ((in 57 reviews)); "Work life balance is great" ((in 46 reviews)); "Great people and teams all around" ((in 29 reviews)); "Good pay and my co" ((in 27 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

4.0

Jan 12, 2022

Fun culture

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Fun office environment, open floor layout so sitting with management and executives, good pay, decent benefits.

Cons

Huge knowledge and process gap between executives and management, and between management and front lines. Hire management external to company - tough transition not typically handled well. Very vanilla in Denver, ifykyk.

4.0

Jan 9, 2022

Great for entry level

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Remote work, managment style, easy to get promotions after 6 months, day 1 benefits, team support, only on chats and emails with most customers. Only use phone when dealing with restaurants. A lot of PTO, plus floating holidays, holiday pay is double. Work life balance

Cons

Pay, if you get a bad shift bid due to being new, but pay mostly,

3.0

Jan 5, 2022

Changing culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Good people although many are leaving.

Cons

New Leadership sugar coats conversations. Lots of changes without direction

Viewing 499 - 501 of 669 Reviews

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Jobs at OpenTable

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Director, Global Partnerships