I started having issues with Opentable when the company reorganized their field operations program. I was in the field but decided to move to a remote role when the company reorganized, and when doing so I definitely pigeon holed myself with no optimistic career path. The company is focusing their remote central queue in Denver and so if you do not live there it will be difficult to move up in the organization.
Another qualm I have is that when I became a remote employee, I feel as though I was restricted to duties that just became super repetitive and unfulfilling. Before the org change, I felt empowered in my position,felt I had variety, and was able to work cross functionally. I have spoken with many of my coworkers who voice similar issues with the dullness of our job duties. Its hard to stay motivated and excited when you do the same thing over and over again day after day.
I think it is telling that when I started at OT over 2 years ago the Glassdoor rating was around 4.3 and now we are sitting at 3.8. Although my overall experience is positive, I left because I was unsure of Opentable's future, the work I was doing was dull, and I felt like they were not as invested in my career as they could be.
