Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 89 reviews)); "benefits are great" ((in 63 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 49 reviews)); "Great people and teams all around" ((in 31 reviews)); "Everyone is always very helpful." ((in 15 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Low pay and difficult to advance" ((in 18 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "Upper Management is constantly changing" ((in 8 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

3.0

Jun 30, 2022

Loved the People

Work force real time specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits and good coworkers

Cons

Weird management decisions when it came to the customer support reps. Smaller company so it was harder to move up.

4.0

Jun 29, 2022

My first days at OT

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I have learn a lot of new things, ways to service diners in a better way, faster and uncomplicated, but always challenging situations arrive, feel supported by a team of smart professionals

Cons

I think on training a lot of this could be show different, with more emphasis on the most commonly reported issues, a lot of issues are just light trained

5.0

Jun 27, 2022

Everything here is amazing!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

I love that we have drinks and snacks in the refrigerator, I can trust my supervisor and colleagues, we have a really nice work environment, and I the fact that I get paid when I got sick.

Cons

I would like to have some time scheduled to read with calm the KA's we have, so I can have all this information without checking them all the time. I would also love to have more time scheduled for my training I have a lot of them and I never have time to do them ):

Viewing 469 - 471 of 669 Reviews

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Jobs at OpenTable

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Director, Global Partnerships