Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Benefits are great" ((in 62 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 52 reviews)); "Great people and teams all around" ((in 30 reviews)); "Good pay and my co" ((in 26 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 9 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.1

77% would recommend to a friend

(670 total reviews)

Debby Soo

79% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

4.1

Compensation and benefits

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

3.0

Jan 29, 2023

Very poor leadership since changes in early 2022

Product manager

Recommend

CEO approval

Business Outlook

Pros

There are a lot of very smart people in the company.

Cons

In Q2 and Q3 2022 there were quite a few changes in leadership. The CTO left, followed by the head of diner product and others. The people who have since been promoted are not up to the job. They have a very abrasive communication style, fail to communicate their vision, and (maybe most importantly) don't have a firm grasp on the metrics.

2.0

Oct 31, 2022

Honest heartfelt feedback

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

Great co workers and a very welcoming place for various cultures.

Cons

Terrible management, inability to grow and advance in the company even if you more than excel in your position.

1.0

Jun 16, 2022

Extremely Shady Company

Account executive

Recommend

CEO approval

Business Outlook

Pros

Work life balance is a nice to have.

Cons

Constantly changing teams across the board and forcefully make you move to positions you don't want to be in. Salary decreases after tenured years of working there. Pretend like they care about employees and really don't. Managers are worried about their upward mobility. There are so many more companies out there with work life balance and remote options. OpenTable thinks that is enough, but unfortunately it is not. Look elsewhere.

Viewing 43 - 45 of 670 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Account Executive (Remote)

Account Manager - Central Queue (French Speaking)

Sr. Compensation Analyst (Hybrid)

Director, Product Design - Diner