Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 93 reviews)); "Good benefits overall" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Great people and teams all around" ((in 29 reviews)); "Good pay and my co" ((in 28 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Poor management" ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Training is 2 weeks then they put you on the floor." ((in 10 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

5.0

May 30, 2024

Excellent place to work

Sr. software engineer

Recommend

CEO approval

Business Outlook

Pros

Great team. Great benefits. Cares about work-life balance. Get to work on features used by millions, in a product people love and have heard of. Priorities from the C-suite on down are genuinely aligned with the best interests of both sides of the platform (almost unheard of in an increasingly ens***ified tech ecosystem). Clear path to growth. Great mix of autonomy and support. Great exec team. Makes me overuse the word great, without being prompted.

Cons

It's a mature company with a mature product. The cake is, in many ways, baked. A lot of time spent trying to figure out how to shoehorn features in without breaking things, as opposed to building truly new things.

5.0

May 22, 2024

great!

Sr csr

Recommend

CEO approval

Business Outlook

Pros

benefits, wfaa, changing environment and opportunities

Cons

communication, salary, unnecessary change, shift lines

4.0

May 21, 2024

Good Benefits

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good benefits and culture in the office with lots of freebies such as drinks, snacks, coffee and other things

Cons

Very KPI heavy and Americanised which doesn’t always work in the European market and leads to CSRs struggle hitting all the points.

Viewing 388 - 390 of 670 Reviews

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