Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "benefits are great" ((in 62 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 55 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 26 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Definitely not paid a competitive salary." ((in 8 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

5.0

Feb 11, 2025

New Starter Experience - First Month

Account manager

Recommend

CEO approval

Business Outlook

Pros

The onboarding process is incredibly well paced with an efficient and realistic learning curve - not to steep and still quite interactive! Office atmosphere and team engagement is to best I've seen in an employer yet and retention is high, which signals to me this is a great company to stay with.

Cons

Frustrating pre-onboarding reference check process (exclusively the fault of the third-party used). They created multiple duplicate conversation threads and repeated requests for the same documentation.

5.0

Feb 5, 2025

Nothing but good things to say

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Helpful colleagues and managers Great communication throughout the hiring process Competitive pay and benefits Good work life balance

Cons

Big company with people all over the world - learning the ropes is a long process but expected for size of company. A good challenge!

4.0

Jan 23, 2025

Onboarding and Introduction

Account manager

Recommend

CEO approval

Business Outlook

Pros

Worldwide connected team through communications and data tools. The transperancy that takes it with. Very serious and intense training with challenging surveys for a faster and deeper learning. The consulting and marketing idea for restaurants is impressive and goes with the future developement

Cons

missing a roadmap or guide for the rookie and peer. kind of difficult to dive in my role position while learning about the company philosophy and all the tools. patience!!

Viewing 352 - 354 of 670 Reviews

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Jobs at OpenTable

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