Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 93 reviews)); "Benefits are great" ((in 64 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "The immediate team and teams I partner with are great" ((in 25 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 13 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

5.0

May 6, 2025

Hard to beat working here!

Account manager

Recommend

CEO approval

Business Outlook

Pros

I used to work at OpenTable, left for family reasons, then returned when a job came up. I'm so glad to be back - they could not do more for you. It's really hard to fault anything. Fantastic onboarding and training, tons of support from my manager, great healthcare package, great range of software to aid me in my job, positive environment to work in.

Cons

Sometimes the workload can be a tad heavy, but then that applies to any job and my feedback is taken on board.

4.0

May 5, 2025

Great!

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

You get a bunch of benefits like medical insurance

Cons

None that I can tell on the time worked there

5.0

May 5, 2025

Supportive team and strong learning culture

Account manager & onboarding central queue latam

Recommend

CEO approval

Business Outlook

Pros

From the beginning, I’ve felt truly supported by my colleagues across different teams. There’s a strong sense of collaboration, and everyone is generous with their time and knowledge. The onboarding experience was well-organized and gave me the confidence to start contributing early on. I’ve also appreciated how approachable and responsive the tech and CQ teams are whenever questions come up.

Cons

Some procedures in the LATAM region don’t fully align with what’s covered during global onboarding. This can create some uncertainty when trying to apply what we learned in training to real situations.

Viewing 328 - 330 of 670 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Sr. Compensation Analyst (Hybrid)

Director, Global Partnerships

Director, Global Partnerships

Account Manager - Central Queue (French Speaking)