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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

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      4.1

      77% would recommend to a friend

      (670 total reviews)
      avatar

      Debby Soo

      79% approve of CEO

      76% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      3.8

      Senior management

      3.8

      Career opportunities

      OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      670 reviews
      5.0
      Jul 26, 2025

      Supportive leadership, growth opportunities, and a truly customer-centric culture

      Customer support supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked as a Customer Support Supervisor at OpenTable and had a genuinely positive experience. The leadership team cares about people, not just performance, and that showed in how feedback, career development, and well-being were prioritized. I felt trusted to make decisions, coach my team, and contribute ideas that shaped how support operated. Cross-functional collaboration was encouraged, and customer feedback really mattered, it wasn't just lip service. The culture is fast-paced but empathetic, and there's a strong sense of ownership across teams. If you’re passionate about customer experience and want to grow in a place that values people, OT is a great choice

      Cons

      The hybrid model requires being in the office three days a week, which isn’t very flexible, but it does help foster team connection and collaboration. It’s something to be aware of if you’re looking for full remote flexibility, but if you're ready to commit, the in-person time adds value.

      avatar
      OpenTable Response
      7mo
      Thank you so much for sharing such thoughtful feedback — this absolutely made our day! 🌟 We’re thrilled to hear that your time at OpenTable was filled with trust, collaboration, and opportunities to grow. It’s wonderful to know that our focus on people and culture truly came through in your experience. We also appreciate your insight on flexibility and communication — great reminders as we continue to evolve and grow. Hearing from passionate, people-focused leaders like you helps us keep getting better. Thanks again for being part of what makes OpenTable special!
      1.0
      Jul 19, 2025

      Terrible leadership that tore down the great culture

      Principle software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Prior to Debby, OpenTable was a fantastic company to work for

      Cons

      Debby and Sagar have ruined morale with their leadership. They love creating a false sense of urgency and a blame culture. Don’t believe all these fake reviews that praise the company

      avatar
      OpenTable Response
      7mo
      Thank you for sharing your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. At OpenTable, we strive to maintain a positive, collaborative, and transparent culture, and we take concerns about leadership and morale seriously. We appreciate all feedback, as it helps us reflect and improve, and we remain committed to creating an environment where employees feel supported, trusted, and empowered.
      5.0
      Jul 18, 2025

      Exceptional Culture, A+ Team, Meaningful Work, A Great place to work

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      An outstanding engineering culture full of smart, collaborative people who elevate your work. The company follows strong engineering practices. The work is consistently engaging and focused on solving genuinely difficult problems. Leadership is transparent, provides a clear vision, and drives efficient execution without causing burnout. It's a culture built on sustainable high-performance.

      Cons

      The environment is demanding in the best way. There's a constant push to learn and improve, which is fantastic for professional growth but can feel intense at times.

      Viewing 28 - 30 of 670 Reviews
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      ReviewsOpenTable reviews

      Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.