Does Old Navy pay their employees well?

According to anonymously submitted Glassdoor reviews, Old Navy employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Old Navy. This rating has been stable over the past 12 months.

How satisfied are employees working at Old Navy?

61% of Old Navy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Old Navy 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Old Navy?

Sales Associate (4129) , Brand Associate (1211) , Retail Sales Associate (594) , Cashier (358) , Sales Associate/Cashier (331) , General Manager (200) , Assistant Manager (186) , Sellebrity (175) , Brand Ambassador (143) , Associate (140) , Store Manager (102) , Customer Service Representative (97) , Manager (97) , Merchandising Specialist (91) , Assistant General Manager (81)

What are the pros of working at Old Navy according to real employee reviews?

"The hours are flexible and they are very lenient when it comes to requests off." ((in 799 reviews)); "coworkers are nice and willing to help" ((in 667 reviews)); "They had flexible schedules for people who were in school or worked more than one job." ((in 366 reviews)); "Great benefits and you are never bored with your job because it will consistently change." ((in 352 reviews)); "Fun work environment and we were never asked to do too much." ((in 312 reviews))

What are the cons of working at Old Navy according to real employee reviews?

"Poor management and may ask you to work way too many hours when you specifically told them you were not able to." ((in 1004 reviews)); "The pay is low for the amount of work and customers you have to deal with." ((in 880 reviews)); "New Manager was rude and commanding" ((in 652 reviews)); "No work/life balance (ON used to preach work/life balance and seemed to geuinely care about their employees but that's disappeared in the last 2 yrs)." ((in 243 reviews)); "No training (less than two weeks for management mostly as modules on the computer)" ((in 207 reviews))

What are employees saying about Old Navy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Old Navy layoffs and their outlook for job security at Old Navy in 2026.

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Old Navy

Part of Gap Inc.

Old Navy reviews

3.6

61% would recommend to a friend

(14,672 total reviews)

Horacio “Haio” Barbeito

71% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (14,672 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews

4.0

Dec 15, 2025

Good company

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible hours. Meeting interesting people. Learning about fashion.

Cons

Sometimes customers are very rude.

5.0

Dec 14, 2025

Ok

Cashier

Recommend

CEO approval

Business Outlook

Pros

Good place to work for first jobs

Cons

Typical retail issues that you’d deal with everywhere

3.0

Dec 13, 2025

Review

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Pay, knowledge, growth, team, benefits

Cons

Fast paced lots of work

Viewing 235 - 237 of 14,672 Reviews

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Jobs at Old Navy

Retail Sales Associate

Retail Sales Associate

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Retail Sales Associate

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Old Navy reviews

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