Does Old Navy pay their employees well?

According to anonymously submitted Glassdoor reviews, Old Navy employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Old Navy. This rating has been stable over the past 12 months.

How satisfied are employees working at Old Navy?

62% of Old Navy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Old Navy 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Old Navy?

Sales Associate (4125) , Brand Associate (1210) , Retail Sales Associate (594) , Cashier (358) , Sales Associate/Cashier (331) , General Manager (200) , Assistant Manager (186) , Sellebrity (175) , Brand Ambassador (143) , Associate (140) , Store Manager (102) , Customer Service Representative (97) , Manager (97) , Merchandising Specialist (91) , Assistant General Manager (81)

What are the pros of working at Old Navy according to real employee reviews?

"The hours are flexible and they are very lenient when it comes to requests off." ((in 831 reviews)); "Coworkers are nice and helpful" ((in 652 reviews)); "They had flexible schedules for people who were in school or worked more than one job." ((in 370 reviews)); "Great benefits and you are never bored with your job because it will consistently change." ((in 355 reviews)); "Fun work environment and we were never asked to do too much." ((in 309 reviews))

What are the cons of working at Old Navy according to real employee reviews?

"Poor management and may ask you to work way too many hours when you specifically told them you were not able to." ((in 986 reviews)); "The pay is low for the amount of work and customers you have to deal with." ((in 868 reviews)); "Managers were rude and passive" ((in 660 reviews)); "No work/life balance (ON used to preach work/life balance and seemed to geuinely care about their employees but that's disappeared in the last 2 yrs)." ((in 237 reviews)); "No training (less than two weeks for management mostly as modules on the computer)" ((in 204 reviews))

What are employees saying about Old Navy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Old Navy layoffs and their outlook for job security at Old Navy in 2026.

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Old Navy

Part of Gap Inc.

Old Navy reviews

3.7

62% would recommend to a friend

(14,661 total reviews)

Horacio “Haio” Barbeito

72% approve of CEO

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,661 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

2.0

Jun 18, 2008

Great place to work in retail ... if you enjoy poverty.

Cash handler

Recommend

CEO approval

Business Outlook

Pros

The discount. That's about it.

Cons

There were plenty of opportunities for advancement until the corporate office starting cutting management positions from the lower volume stores. Now, unless you're in a large market, or willing to move, there are two-three management positions to be had. Pay was not competitive with other clothing retailers and work hours were inconsistent. The pay disparity among my co-workers was abysmal. Some people had transferred in from other stores after two years with the company and making less than my store's new hires.

4.0

Jun 16, 2008

Not too bad

Manager

Recommend

CEO approval

Business Outlook

Pros

The discount is nice. It is also transferrable between Gap and Banana Republic too. Flexability of hours isn't too bad. However, watch out for management schedule changes. Bonuses are also nice-"when you get them."

Cons

Ridiculous expectations on staff and management. They want you to produce millions without spending anything. Lack of payroll is a major issue. Another issue is also the lack of communication on what the plans are from the corporate side of downsizing/restructuring. You show up to work one day and are brought into the office to be told that your position has been eliminated.

3.0

Jun 13, 2008

flexiblity is Old navys motto

Logistic

Recommend

CEO approval

Business Outlook

Pros

you meet a lot of people from alot of different backgrounds Old navy cares about their workers and community

Cons

the lack of work ethics with the younger employees

Viewing 14659 - 14661 of 14,661 Reviews

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Jobs at Old Navy

Beauty Brand Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

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Great place to work in retail ... if you enjoy poverty.

Not too bad

flexiblity is Old navys motto

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