Old Navy reviews

3.7

62% would recommend to a friend

(14,648 total reviews)
avatar

Horacio “Haio” Barbeito

72% approve of CEO

51% positive business outlook

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,648 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
3.0
Jun 26, 2010
Recommend
CEO approval
Business Outlook

Pros

i love the people i work with. i.e normal employees. customers are always nice. and i take cash over floor any day.

Cons

Well. Management has an attitude issue. i think everyone who works at an old navy knows how they are. it doesn't seem to change anywhere. never get recognized for doing a good job, always focused on the negative of my job performance. We don't have Old navy cards here in Canada and thank god for that. i already have enough trouble pushing the emails. MGMT doesn't understand people don't want to give them out and have junk from Old Navy sent to them. If i as a cashier dont want it then chances are the customers don't want it. MGMT tells us to tell the customers "give us a 10 and you'll get 15% off your next purchase!" 1. thats complete fraud. you get 15% regardless as to what the CES are rated. MGMT has favorites. thank god im one of them but for other employees it isn't fair and very unprofessional. to much of a gruesome and stressful job for what you are being paid for. turnover is always on the slow end of the scale. MGMT and "leaders" talk behind all employees backs about personal things that aren't true and causes unprofessional office politics. hours are completely inconsistent throughout the weeks. booking time off is a pain in the ass. you book it off and its approved yet you are still scheduled. example i books off 5 days for my cottage and i was booked 4/5 days that were all approved. i had to cancel my trip or be let go. overall it is one of the worst retail places to work for.

3.0
Jun 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Easy to get time off, great discount, flexible scheduling, family atmosphere, regular shoppers, good retail experience, food provided during big promos and holidays

Cons

Chaotic, Open on every holiday except Christmas (Thanksgiving OPEN), Poor Management, Promotions only to "good talkers," very rigid way of doing things, lack of incentives, Old Navy Cards in Bad Economy, early hours

2.0
Jun 21, 2010

Old Navy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The 50% off Gap discount.

Cons

Promotions with more responsibility and more hours with no pay increase, lack of respect from management, managers playing favorites with hours, lack of motivation from team members to do things correctly, way too much focus on getting people to sign up for Old Navy cards when people clearly don't want extra added debt and employees getting less hours if they aren't signing people up.

Viewing 14530 - 14532 of 14,648 Reviews

Glassdoor has 15,372 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.