Old Navy reviews

3.6

61% would recommend to a friend

(14,669 total reviews)
avatar

Horacio “Haio” Barbeito

70% approve of CEO

53% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,669 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
2.0
Oct 28, 2010
Recommend
CEO approval
Business Outlook

Pros

-Discount. -The people at my store.

Cons

-Worked as a "specialist" with 40+ hours a week with no benefits and all the responsibilities of a manager without the pay. -Unrealistic job expectations. I was expected to perform miracles. -Very unorganized company. No official structure or procedure to anything and a lack of communication across the board.

1.0
Oct 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Young energetic workforce great discount at all gap stores

Cons

holiday work policy high pressure sales goals for old navy cards firing policy for not meeting onc goals they don't really care about jenny the way you do I ask every old navy sales associate to tell old navy customers that if they don't get enough old navy card applications that they will be fired within six months of getting the job. That is Gap Inc's policy. I was given my verbal warning AFTER my 90 day mark...approaching the beginning of my fifth month. I was an old navy shopper that is why I chose to work there...it was a disappointment to learn that employees are treated this way. Employees who do get lots of old navy credit cards get more perks...sent home early, more leniency with breaks, more praise cards. Even if you give great customer service, recover quickly and neatly, really care about jenny and the store's ces marks and fullfill every other aspect of your job it does not matter...it only matters if you deliberately lie to people and misrepresent the nature of having an actual onc.....The ONC has a 24% interest rate what kind of incentive is 10% off at pos? Do not work here if you have ethics or morals...I thought Old Navy cared about it's employees and customers I was wrong...I am giving my notice on basis of this immoral activity.

1.0
Oct 24, 2010
Recommend
CEO approval
Business Outlook

Pros

The only good thing about working at old navy are the employee discounts. We can not only get discounts at Old Navy but you can get 50% off at Gap and Banana Republic

Cons

Horrible management at all levels. It takes an act of God to get promoted. There never add any positions, so you have to wait until someone leaves or gets fired.

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Glassdoor has 15,395 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.