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      Old Navy

      Part of Gap Inc.

      Engaged Employer

      Old Navy reviews

      3.6

      61% would recommend to a friend

      (14,666 total reviews)
      avatar

      Horacio “Haio” Barbeito

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.4

      Work/Life balance

      3.3

      Senior management

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      15K reviews
      3.0
      Apr 11, 2019

      Loved my job, bad upper management ruins a company

      Acting general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Staff becomes second family, great pay and benefits, diversity, career growth. Started with the company as a Sales Associate and worked my way up to an Acting General Manager. I loved my job, was very dedicated and passionate! When DM left the company the market I worked in went into a tailspin with 2 Acting DMs causing unnecessary waves trying to show each other up. Not good for business!

      Cons

      Extended open hours, Acting DMs doing walk throughs with no actual feedback, training for all levels of staff- it takes a good year to acclimate to the Old Navy way, technology- registers and mobiles always crashing, lack of payroll, lack of LP assistance in high shrink stores. Absolutely NO work/life balance, GroupMe is out of control- having to constantly send reads or action plans even when you’re not working is ridiculous!

      avatar
      Old Navy Response
      7y
      Thank you for taking the time to write a review. We’re happy to see you would recommend Gap Inc. as an employer! We’ve also read your comments regarding management, and we’re disappointed to hear of your experience. At Gap Inc., we understand our leaders have a significant impact on the experience of our employees. We work hard to ensure our leaders are providing the best guidance and support to their direct reports.
      3.0
      Apr 10, 2019

      love where i work but alot of unfairness

      Inventory planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      atmosphere, colleagues, discounts, learn alot, great training programs.

      Cons

      over worked. current employees are not getting paid anywhere near what new hire are offered (i was told it's how they are attracting new talent)

      avatar
      Old Navy Response
      7y
      Thank you for sharing your perspective. Equality is one of our core values, and we are proud of our equal pay for equal work policy.
      2.0
      Oct 28, 2018

      Terrible management for stock position at this location

      Stock associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They were very honest with me about how limited the hours were when I got hired (many other retail places will lie and say that they'll give you so many hours so that you accept the job and then they will not even give you half of what they promised). They actually give you a break and follow company policies/ state law at this location (again many other retail places will lie about/ not give you your breaks). They also scheduled two weeks ahead. Most of the rest of the management (besides the stock managers) seemed fine. The store was always behind and falling apart and turnover was high so there were often extra hours to pick up.

      Cons

      Stock managers were surprisingly rude/incompetent and do not appreciate hard work. There's actually a fair bit more heavy-lifting/ butt-busting than most other jobs that pay minimum wage. Stock anywhere is going to be fast paced, but to wake up at 3AM, bust your butt the entire time, get paid minimum wage, only get part-time hours each week, AND to have your bosses constantly treat you like dirt despite all of that. No thanks. If you're a hard worker do yourself a favor and work somewhere that either pays more or has decent management.

      Viewing 94 - 96 of 14,666 Reviews
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      Glassdoor has 15,392 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.