Does Novotel Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Novotel Hotels employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Novotel Hotels. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Novotel Hotels?

56% of Novotel Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Novotel Hotels 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Novotel Hotels?

Receptionist (39) , Front Desk Receptionist (32) , Recepcionista (22) , Guest Service Agent (16) , Housekeeper (16) , Intern (14) , Food and Beverage Attendant (13) , Réceptionniste (13) , Food and Beverage Assistant (12) , Assistant Manager (10) , Chef (10) , Night Auditor (10) , Garçom (9) , Reservations Agent (9) , Supervisor (9)

What are the pros of working at Novotel Hotels according to real employee reviews?

"Friendly staff at the hotel." ((in 24 reviews)); "All the team was friendly." ((in 23 reviews)); "discounts at Accor hotels/free parking/free food Met some great people along the way who were easy to socialise with outside of work as well" ((in 22 reviews)); "good pay & some good work mates" ((in 21 reviews)); "Good culture and work environment" ((in 21 reviews))

What are the cons of working at Novotel Hotels according to real employee reviews?

"Poor Management and not appreciative" ((in 45 reviews)); "Low salary and non" ((in 37 reviews)); "Long hours but as expected in industry" ((in 21 reviews)); "Manager can be rude." ((in 16 reviews)); "Need to look after the Employee policies and Pay scale No work life balance" ((in 9 reviews))

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Novotel Hotels

Part of Accor

Novotel Hotels reviews

3.6

56% would recommend to a friend

(604 total reviews)

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

3.1

Work/Life balance

Novotel Hotels has an employee rating of 3.6 out of 5 stars, based on 604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Novotel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

604 reviews

5.0

Apr 25, 2026

Novotel reception

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Good pay Good employee benefits

Cons

Long hours No bank holidays etc

Novotel Hotels Response

1mo

Thank you for taking the time to review your experience as a Heartist. Your perspectives are valuable to us as we enhance the Heartist experience. Please trust that this will be passed along to the appropriate teams. Best regards, Accor People & Culture

3.0

Apr 19, 2026

Bom Local

Camareira de hotel

Recommend

CEO approval

Business Outlook

Pros

Boa equipe e convivencia num geral

Cons

Muito trabalho e pouco tempo

Novotel Hotels Response

1mo

Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture

5.0

Mar 31, 2026

Good hotel to start working

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Never had a single problem with the managers

Cons

Bad payment, low salaries, beside that everything is fine

Novotel Hotels Response

1mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

Viewing 4 - 6 of 604 Reviews

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Jobs at Novotel Hotels

Digital Marketing Executive / Chuyên Viên Tiếp Thị