Novartis reviews

4.0

80% would recommend to a friend

(9,038 total reviews)
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Vas Narasimhan

86% approve of CEO

70% positive business outlook

Novartis has an employee rating of 4.0 out of 5 stars, based on 9,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Novartis employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Reviews by job title

9K reviews
1.0
Dec 1, 2016
Recommend
CEO approval
Business Outlook

Pros

MOBILE PHONE: I personally do not see this as a pro but will mention it here just the same. Every new hire, irrespective of job title, was given a mobile phone for private use. This was very aggressively sold as a being a perk even when it was very clear that it is not at all employees required for the job itself. When I asked the person in charge who provided it as part of the salary package, it was funnelled back to my direct manager that I should not question a gift horse in the mouth and be grateful. I think it is relevant to note that the phone some employees were given is not supported by IT. At the time of the training, IT only provided support for iPhones. I was one of at least half the group who was given a Samsung. IT was not aware that no everyone had received an iPhone and when they found out told me that this phone would never be able to connect to the network which means that you would need to use the data plan to use the internet. I went through more than half my data in 2 days just uploading and installing programmes which Novartis deemed necessary to have on the phone. Diversity: Novartis also sold the fact that there are more than 20 nationalities working at the Prague office. I can imagine that this would or could be a great thing.

Cons

This company is not interested in people who have a difference of opinion or even an opinion for that matter. You are expected to just say yes and keep your nose to the grindstone. Communication: during the induction training (more than 25 new hires started at the same time as I and the new hire tendency will only increase by the looks of it) I was literally the only person who asked questions. I was then told at the end of the 3rd and last day of training that at least one of the trainers had complained that I was asking too many questions. In a normal company how is that possible and how can that kind of feedback be taken seriously? If you cannot ask questions when you are new, then when? Open communication/open door policy simply does not exist. People will eat with you in the cantine and smile to your face but then stab you in the back and complain to your manager without blinking an eye. I was disparaged and verbally threatened by Novartis management and therefore went on long term illness. That is why I am no longer there. Labour laws in the Czech Republic are very different than in other EU countries. The fact that most employees are not aware of their legal rights (mainly those who are not Czech but not exclusively) gives Novartis a very strong upper hand. Already told during the interview that you are expected to remain in the role for at least a year i.e. job opportunities based on merit are not a given. This is a prime example of yet another company who moved a good chunk of their business from an expensive country to another country simply to find cheap labour. They are not interested in the well-being of their employees and since they seem to believe that they control the job market that they can do whatever they please with employees. Working at home was also sold as a perk even though everybody knows that if or when you are given this option, it is clearly with the expectation that you will work even longer since you will not have to travel. Trying to get the necessary rights in order to make it possible to use the laptop at home requires a PhD in IT knowledge.

2.0
Apr 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice, smart people Culture of collaboration Helping people with innovative medicines that really make a positive impact in the world

Cons

Have been engaged in a re-org for the past 12 months and still the organization is in chaos. Working on ways of working and internal focus prevents true focus on customers despite the rhetoric otherwise. Not clear what the end goal or strategy is anymore as words and actions are not aligned. Not a culture of accountability at all.

2.0
Oct 28, 2017
Recommend
CEO approval
Business Outlook

Pros

- Excellent benefit package - Above average salary - Company pays for trainings and certifications - Positive experience with the other colleagues working in the SSC. Good team spirit and cooperation.

Cons

- Job positions were oversold duringthe interview stage: some experienced people in procurement were tricked to join roles that were supposed to be mid-senior, just to find out that they were instead basically administrative assistant / operational positions. - In procurement, it was chosen to have 1 "jolly" role that is meant to cover basically every activity, from buyer to helpdesk going through compliance officer and many more. Employees hired with a specific role were also forced to sign a contract amendment to have every possible activity in scope included in the job description. - People with no experienced at all were hired for the very same position of other emploeeys with significant previous experiences, without any distinction between junior and seniors (also in terms of salary). - With very few exceptions, the SSC is used by the people in the supported countries just to get rid of the worst tasks they do not want to do themselves. The employees in the SSC are usually not threated like colleagues by those in the countries, but like nameless agents that must simply obey to every request and shut up. Working in the SSC felt like being an outsourced contractor, not a part of the company. - At the time of this review, there are no opportunity to grow within the SSC and potential opportunities in the countries are also precluded. On the other hand, the insourcing of more and more low-profile tasks gives the impression that the direction they want to go with the SSC in Prague is that of a cheaper operative hub. - Overtime are not paid by company policy, although the enormous workload forces people to work longer hours on a constant basis. People having to work unpaid during the weekend in order to meet deadlines is not uncommon. - Although salaries are definitely good, there are enormous unjustified discrepancies between people in the same roles. - Higher management seems to refuse to really listening to feedback coming from below.

Viewing 19 - 21 of 9,038 Reviews

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