Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,027 total reviews)
      avatar

      Scott Russell

      83% approve of CEO

      73% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      4.0
      Apr 27, 2013

      good company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      get to work with the largest enterprises ( fortune 100 ) at the same time not a big ocean like IBM

      Cons

      some departments are top heavy ..

      3.0
      Apr 7, 2013

      Life in the fast lane

      Advanced support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging, constantly learning new methods of troubleshooting, never boring, can be technically/professionally rewarding in learning new technologies. Cutting edge software in what it can do. Truly a leader in our area of businesses.

      Cons

      Developer support can be difficult to engage, R&D is not setup as a support team, rather they are new product developers who must balance support in their day as well, time zone differences between countries make collaboration difficult, no sense of customer care or urgency in R&D, development support should be moved to the US as the majority of our business is here. New products released are often buggy, difficult to fix and takes too long to fix. Not a true 24x7 support company although advertise that we are. Better work life/balance. If you want to sell customers premium support, staff the support centers so that it can be given rather than make do and overwork the staff we do have.

      Viewing 2959 - 2961 of 3,027 Reviews
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      ReviewsNiCE reviews

      Glassdoor has 3,195 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.