NiCE reviews

3.9

78% would recommend to a friend

(3,029 total reviews)
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Scott Russell

84% approve of CEO

74% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
May 15, 2014
Recommend
CEO approval
Business Outlook

Pros

- Competitive Salary/Benefits - Lots of industry knowledge in the company - Attempting to implement Agile Development Methodology - Office space that promotes collaboration

Cons

Where do I start... - Poor senior leadership in engineering - Lots of turnover at the senior management level over the past two years - High developer turnover - Product stability is poor, underlying technology is aging - Not enough straight talk about what the problems are and how to solve them - Frequent spending "freezes" to hedge bets on revenue performance - IT support is poor across all offices - Low overall morale - All major decisions must go through Israel and not enough visibility in Israel about what happens stateside - Ridiculous "normalization" of performance ratings

3.0
May 8, 2014

Good vision. Operationally inefficient.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has expanded it's product offerings through R&D and acquisition, so there is a LOT of opportunity to sell and build deep relationships with customers. In general, the people are nice and I was treated very well. There were opportunities to advance, but it's not a rocket ship.

Cons

Problems it is solving and products are so complex that customer satisfaction is a challenge. There are too many b.s. meetings with too many B & C players. The company could use technology (like Salesforce.com) to streamline ops and remove bureaucracy - too many manual status reports.

Viewing 2926 - 2928 of 3,029 Reviews

Glassdoor has 3,197 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.