NiCE reviews

3.9

78% would recommend to a friend

(3,030 total reviews)
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Scott Russell

83% approve of CEO

74% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,030 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Apr 13, 2015

Terrible Service, Execution and Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Broad set of products and company continues to grow. Some great people in the field and in mid-management.

Cons

NICE has a reputation for not having great support and it is true. Service execution is terrible with major back logs and continuing product issues across the board. This has been the case many years but it has gotten even worse and the company has not laid out an acceptable plan to fix it.

3.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Lot of learning on the eco-system on organizations wherever NICE solutions/products are deployed

Cons

Lot of pressure with limited resources

3.0
Apr 6, 2015

Enterprise Account Manager.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

solid business, good customers, brand well recognized. solid service organisation.

Cons

micro management. adjusting bonus retroactively in cases where high commission should have been paid.

Viewing 2884 - 2886 of 3,030 Reviews

Glassdoor has 3,198 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.