NiCE reviews

3.9

78% would recommend to a friend

(3,030 total reviews)
avatar

Scott Russell

83% approve of CEO

74% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,030 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Jul 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Leader within their vertical. Great product to sell.

Cons

Ironically for a company that supplies software to manage and improve customer experience, NICE has some of the worst customer support to their own customers. This Makes it a huge burden on the sales rep

3.0
Jul 23, 2015

Financial Analyst

Recommend
CEO approval
Business Outlook

Pros

Not too much workload. People there are nice. They offered free fruit and all kinds of snack. You can work remote.

Cons

The orientation is bad. No one shows you the big picture of the company and the department. No training at all. No room for personal career development.

1.0
Jul 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Did meet some nice people and the office/location was excellent. Easy in and out, nice facilities and professional environment (despite it being open plan)

Cons

Very slow organisation with many managers layered on top of each other. A bureaucratic nightmare where expenses and approvals have the most convoluted and obnoxious system. Not to mention the unhelpful admin staff that manage it. On a tech level, very disorganised and tight for money when paying for servers/space and even their own cdn bills. Lack of talented people that can actually do the work, and those who do have skill are stretched to their limits. Not nice to be in NICE - everyone knows about this company and their attitude.

Viewing 2854 - 2856 of 3,030 Reviews

Glassdoor has 3,198 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.