NiCE reviews

3.9

78% would recommend to a friend

(3,030 total reviews)
avatar

Scott Russell

83% approve of CEO

74% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,030 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Flexible work environment 2. Good work culture 3. Good pay

Cons

Nothing much that I can think of

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NiCE Response
10mo
Thank you for your review. We offer an exceptional work culture as reflected in our “Great Place to Work” (GPTW) accreditation, earned for three consecutive years. Wishing you continued success in your career journey at NiCE!
4.0
Aug 5, 2025

Life at NiCE

Recommend
CEO approval
Business Outlook

Pros

Work culture The product Exposure Adoption of new technology and coding practices.

Cons

Compensation should be brought up and matched to the current market expectations.

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NiCE Response
10mo
Thank you for your review! At NiCE, we’re proud to foster a people-first culture that values continuous learning and growth, as reflected in our employee surveys. Moreover, our position as the market-leader underscores our focus on innovation. Wishing you continued success in your career journey with us.
5.0
Aug 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Great direction under current CEO. Good pay and benefits continue to improve, although it is still inconsistent across the regions. People are generally very collaborative and friendly and very driven to make an impact. The work feels meaningful and I’m excited to be a part of it.

Cons

Moves too fast sometimes. Lots of instances where we solve issues quickly for the short term without thought to the long-term. High expectations, but rewarded for these high expectations. Management can be inconsistent. Some managers are micro managers but I see a culture shift encouraging this change.

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NiCE Response
10mo
Thanks for your review. We're glad that you're excited about the direction NiCE is heading under our new CEO. The energy across teams has been incredible, and we're proud of the new benefits and improvements being rolled out. It's great to see the collaboration, drive, and meaningful work you’ve highlighted - that’s exactly the spirit we’re building on. Wishing you continued success in your career journey at NiCE!
Viewing 226 - 228 of 3,030 Reviews

Glassdoor has 3,198 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.