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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,030 total reviews)
      avatar

      Scott Russell

      83% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,030 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Aug 17, 2025

      Great place to work..!!

      Specialist devops engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Vibrant environment - Management listens to you - Honest feedback system - Work Hard, Party Harder

      Cons

      - Lots of good things happening With New CEO appointment

      avatar
      NiCE Response
      9mo
      Thank you for your review. We offer an exceptional work culture as reflected in our “Great Place to Work” (GPTW) accreditation, earned for three consecutive years. Our position as the market-leader underscores the value we place on staying at the forefront of innovation. We’re thrilled to hear that you’ve felt supported in your NiCE journey and wish you continued success!
      4.0
      Aug 16, 2025

      Good Company with amazing culture and work life balance

      Senior professional services engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good learning opportunities and exposure to new skills, especially for freshers and early career professionals. Supportive and enthusiastic colleagues contribute to a positive work environment. Balanced work-life culture with flexible working hours appreciated by many employees. Perks such as free snacks, fun activities, parties, competitions, gifts, and a collaborative culture.

      Cons

      Management issues: Poor management quality is a frequent complaint. Some reviewers mention micromanagement, lack of experienced leadership, and non-professional managers, which can affect morale and job satisfaction. Internal politics and toxic environment: Certain teams are described as having toxic work environments with frequent internal politics and unclear job roles. This is particularly reported in specific divisions and essential teams.

      avatar
      NiCE Response
      9mo
      Thank you for your review. At NiCE, we’re proud of the strong culture we’ve built, reflected in our “Great Place to Work” accreditation and employee surveys. Supportive leadership is a big part of that, and if you have any feedback or concerns, we suggest reaching out to your HR business partner. Wishing you ongoing success in your career journey with us.
      3.0
      Aug 16, 2025

      Good learning experience / but burnout many times

      Devops engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good learning experience. Good people on floor

      Cons

      Work culture, micro management, work pressure

      avatar
      NiCE Response
      9mo
      Thank you for your review. At NiCE, we’re committed to fostering a supportive culture, as reflected in our employee surveys. The wide variety of events throughout the year offers enjoyable breaks and meaningful opportunities to connect across teams. Wishing you continued success in your career journey with us.
      Viewing 220 - 222 of 3,030 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,198 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.