NiCE reviews

3.9

78% would recommend to a friend

(3,029 total reviews)
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Scott Russell

84% approve of CEO

74% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Robust internal training and support for career growth. Upon initial hire, competitive OTE packages. Opportunity to work with best of breed CCaaS and AI solutions.

Cons

Very limited opportunities for salary growth or formal raises. Frequent internal restructuring and GTM strategies. Success requires extremely high-level of autonomy.

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NiCE Response
7mo
Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! We are also proud of our sales support setup, which provides extensive sales enablement training and guidance to our team members, helping them to succeed, and ensuring that many of our salespeople are extremely well compensated. Wishing you continued success in your career journey with NiCE!
5.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Perk and work life balance

Cons

Nothing as such for cons

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NiCE Response
7mo
Thank you for your review! We offer an exceptional work culture as reflected in our “Great Place to Work” (GPTW) accreditation, earned for three consecutive years. Wishing you continued success in your career journey with NiCE!
1.0
Oct 7, 2025

Don't care about employees

Recommend
CEO approval
Business Outlook

Pros

Nothing, they think supplying snacks and coffee all day makes employee happy.

Cons

No raises for years, no bonus unless you are in management, and they make you feel like you need to work 12-16 hours a day for an 8 hour salary.

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NiCE Response
8mo
While many companies paused bonuses and merit increases during recent global economic challenges, NiCE has continued to provide both, reflecting our commitment to our employees. Wishing you the best for your professional endeavors.
Viewing 175 - 177 of 3,029 Reviews

Glassdoor has 3,197 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.