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      NiCE

      Engaged Employer

      NiCE reviews

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      3.9

      78% would recommend to a friend

      (3,026 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,026 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jan 12, 2026

      Strong learning environment with opportunities for growth, but with room to improve execution

      Technical support manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great exposure to enterprise-level SaaS platforms and complex customer environments. Strong collaboration with cross-functional teams like Engineering, Product, and Customer Success. Fast-paced environment that encourages problem-solving, ownership, and continuous learning. Leadership opportunities for those willing to step up and drive change.

      Cons

      High workload and frequent priority changes can create pressure and impact work-life balance. Some processes and tools could be better aligned after organizational changes. Communication between teams is sometimes reactive rather than proactive, especially during transitions or large initiatives.

      avatar
      NiCE Response
      4mo
      Thank you for sharing your experience. As a market leader, we hire top talent and offer opportunities to engage in high impact projects – empowering our employees to contribute meaningfully to our collective success. Our annual employee surveys consistently highlight open communication as a key strength of our organization. We wish you the best in your professional endeavors!
      5.0
      Jan 8, 2026

      Best culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team, project and vision is strong

      Cons

      Medical coverage is ok ok. And bonus is very small.

      avatar
      NiCE Response
      4mo
      Thank you for sharing your experience. Our perks and benefits support employees from day one, and we’re deeply committed to their growth and well-being. While many companies paused bonuses and merit increases during recent global challenges, NiCE continued to provide both – our compensation and bonus structure remains above industry benchmarks. Wishing you continued success in your career journey at NiCE!
      4.0
      Jan 6, 2026

      Nice

      Backend engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good WLB. 2 days only from site. Good technology.

      Cons

      No stocks for low levels

      avatar
      NiCE Response
      4mo
      Thank you for your review. At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent opportunities and benefits. The recently introduced Employee Stock Purchase Plan (ESPP) is open to employees from all levels, allowing NiCErs to share in the company’s success. If you’d like to learn more or have questions, we encourage you to revisit our benefits communication or connect with your HR business partner. Wishing you continued success in your career journey at NiCE!
      Viewing 109 - 111 of 3,026 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,194 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.