NiCE reviews

3.9

78% would recommend to a friend

(3,048 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Nov 14, 2024

Professional Services Leadership Politics Drains Positivity

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Attractive compensation with flexible working arrangements.

Cons

- Senior leadership is plagued by internal politics, which can be draining and demotivating for employees. Instead of constructive feedback, there is a constant focus on pointing out mistakes. - Leadership shows a reluctance to listen to employee concerns, which stifles innovation and growth. - Learning opportunities are not prioritized, with no certifications provided to support employee development. - Current PS leadership has imposed informal agreements with other companies to not hire current employees from NICE, despite the absence of a legally binding NDA. This limits career mobility and can feel restrictive.

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NiCE Response
1y
Thank you for taking the time to share your thoughts. Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. We also take great pride in the Learning & Development programs for our employees, offering multiple learning platforms suited to a wide range of roles. We wish you the best of luck with your future career journey!
3.0
Nov 14, 2024
Recommend
CEO approval
Business Outlook

Pros

Low job risk, high attention to training, tons of support from org.

Cons

High quotas, low base, and no ramp period makes it hard to sustain your income when building pipeline. Only 4/45 reps are on track to hit quota for 2024.

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NiCE Response
1y
Thank you for taking the time to review us! We certainly focus on employee development as we believe that our employees are our strongest asset. At NICE, we take great pride in our Learning & Development programs for our employees, offering multiple learning platforms suited to a wide range of roles. We wish you ongoing success in your career journey with us!
5.0
Nov 12, 2024

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and very professional individuals to work with.

Cons

Benefits could be better and sometimes it's a bit stressful.

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NiCE Response
1y
We are glad to know you find NICE a great company to work at. We wish you ongoing success in your career journey at NICE.
Viewing 499 - 501 of 3,048 Reviews

Glassdoor has 3,216 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.