Nespresso reviews

3.8

74% would recommend to a friend

(1,867 total reviews)
avatar

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Management were so friendly and accomodating and the staff felt like family.

Cons

Honestly couldn't say a bad word about it

avatar
Nespresso Response
3mo
Hello, Thank you for sharing your feedback regarding your time with us. We appreciate your acknowledgement of our friendly management, as well as the strong sense of community among staff. It is heartening to read that you had a positive experience overall, as we strive to create an environment where everyone can thrive and contribute effectively. Wishing you the best of luck in your future endeavors. Thank you.
5.0
Feb 12, 2026

Good for students

Recommend
CEO approval
Business Outlook

Pros

good pay and hours and low stress

Cons

clique management and hard to move up from entry level

avatar
Nespresso Response
3mo
Hello, Thank you for sharing your thoughts on your experience while working at our company. We are proud to provide our people with a Total Rewards package which includes market competitive salary and various bonuses. We also make sure that our employees have a healthy work-life balance, and we are glad that you appreciate our efforts in this area. We appreciate you providing feedback about career growth. We want everyone to feel that they have support in their career aspirations and strive to create an environment where our employees feel valued and respected. Your review is much appreciated and we will make sure to pass it to the appropriate teams. Wishing you well in your new endeavors. Thank you.
4.0
Feb 11, 2026

Great Environment

Recommend
CEO approval
Business Outlook

Pros

was fun, manager was especially kind and caring and got great sales experience

Cons

felt like customers were a little more intense at this location versus other sales places i've worked at

avatar
Nespresso Response
3mo
Hello, Thank you for taking the time to share your feedback with us. We are thrilled to read that you recognize our efforts in creating a positive environment for everyone to develop their skills. It is especially delightful to know that you appreciate our leadership team, as we want our employees to feel cared for. We understand a retail environment requires a lot of customer interaction and we greatly appreciate the efforts of our people to provide quality service to all customers. We wish you the best. Thank you.
Viewing 22 - 24 of 1,867 Reviews

Glassdoor has 3,216 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.