Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jan 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team and benefits. Career potential, exposure to different markets.

Cons

Politics, many meetings, very large company

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Nespresso Response
1y
Hello, Thank you for sharing your thoughts on working at our company. It is a pleasure to know that you were satisfied with various benefits we provide our employees with. We are also glad to read that you enjoyed working with your team and recognize our efforts in making sure that everyone is able to fulfill their career potential. At Nespresso, we want everyone to thrive and succeed. Regarding the cons you highlighted, we strive to create an environment that encourages open communication and collaboration. In addition to this, we are actively trying to streamline our meeting processes to make them more efficient, while still ensuring that important information is shared and discussed. We appreciate your review as it allows us to improve. You are always welcome to share more details or suggestions with your former HR team. We wish you well in your new endeavors. Thank you.
5.0
Jan 16, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Regular incentives/ gifts such as coffee machine

Cons

high volume of calls to deal with

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Nespresso Response
1y
Hello Colleague, Thank you for providing us with your feedback. We are delighted to hear that you find value in the perks we offer, it's greatly appreciated. Regarding the cons, we recognize the importance of maintaining a manageable workload and ensuring that our employees have the necessary support and resources to handle the demands of their roles effectively. Your feedback is valuable to us as our aim is to provide effective solutions for the workload balance. We highly encourage you to share any additional details about your experience or provide suggestions by reaching out to your local HR team. We wish you success and fulfilment in your career. Thank you.
4.0
Jan 15, 2025

Good Retail Experience

Recommend
CEO approval
Business Outlook

Pros

Great product, staff, and environment.

Cons

minimal growth opportunities for long term

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Nespresso Response
1y
Hello, Thank you for sharing the feedback on your experience at Nespresso. We are happy to read that you appreciate our products and the environment we created for our employees. It is important to us to make sure that everyone feels welcome. We understand that you were not fully satisfied with your experience. At Nespresso, we strive to provide our employees with various possibilities for their career growth and constantly aim to support our people in their professional aspirations. Your review is important as we constantly seek to improve, and we will share it with the responsible team Wishing you success in your new endeavors. Thank you.
Viewing 199 - 201 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.