Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 194 reviews)); "Excellent pay and awesome perks (free machine, free coffee...), good training beforehand" ((in 119 reviews)); "Pay is good and is widely flexible" ((in 110 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 75 reviews)); "Good salaries and bonuses." ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 162 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "no work life balance concidered" ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 39 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

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Nespresso

Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Aug 7, 2017

Exciting! But over stretched!

Training specialist

Recommend

CEO approval

Business Outlook

Pros

- Free coffee machine and monthly capsule allowance after probation period - Up to 10% of salary bonus yearly - Regular company days - Access to Nestle's pension scheme - Good employee corporate benefits with other companies (e.g. Merlin Entertainment) - Relaxed head office working (flexi-time & casual work attire) - Dogs allowed in Head Office

Cons

- Long working hours - 6 day weeks - Unrealistic targets - Travel pushes working time up - Head office in Gatwick (long commute if based in London) - No London weighting at head office - Not enough workforce for specific roles - Unmanagable workloads

2.0

May 8, 2017

Ok

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Great ppl Learn about coffee. Get a free machine after the 3rd month Good pay for a retail mall store. Uniform is very classy.

Cons

Lazy ppl. Management is terrible. Management takes advantage of staffs. No ownership to mistakes. Lies to get ahead. No consistency on rules and regulations.

5.0

May 4, 2017

Team Lead

Team leader

Recommend

CEO approval

Business Outlook

Pros

Growth within the company Consistent and accommodating scheduling

Cons

POS System challenging Lack of training for team lead management

Viewing 184 - 186 of 1,874 Reviews

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