Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 184 reviews)); "discounts and free coffee" ((in 122 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Great Team and Product" ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Work work work No work life balance!" ((in 48 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

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Nespresso

Nespresso reviews

3.8

73% would recommend to a friend

(1,868 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Aug 28, 2015

Sales

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In a positive growth mode Good leadership that promotes an environment that allows for new ideas and the freedom to fail. Extremely passionate about the brand Good pay.

Cons

Filling in this section only so the report will post, nothing really to say that is negative.

Nespresso Response

10y

Hello – Thank you for your post. We are pleased to read that you are enjoying your work environment and the opportunities that are on hand to grow the business. We like to encourage new ideas and business initiatives that will delight our customers. Throughout the month of October, we will be sharing information with our leaders and also with our employees at different meetings, on our strategic objectives for the upcoming months. Stay tuned. Thank you for your feedback. Guillaume Le Cunff - President @ Nespresso USA

4.0

Aug 25, 2015

Unique in his segment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very innovative, dynamic, part of Nestlé

Cons

Lack of resources to do everything they have to do. Poor digital investment

4.0

Aug 18, 2015

Customer's Advisor

Customer advisor

Recommend

CEO approval

Business Outlook

Pros

The job gives you self confidence and it is very fun and entertaining. As a part-time job, it's very interesting because it provides you more experience in advisory. Furthermore, you learn a lot of information about coffee, which is quite helpful to have a conversation with someone.

Cons

Nespresso only gives very low salary to people working in the stores. It is also very exhausting because you have to stay up all day long. You don't have that many breaks during the day.

Viewing 1819 - 1821 of 1,868 Reviews

Jobs at Nespresso

Coffee Specialist

Buenos Aires

View job