Nespresso reviews

3.8

73% would recommend to a friend

(1,872 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,872 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Mar 9, 2025

Can't recommend the company

Recommend
CEO approval
Business Outlook

Pros

Medical insuran, regular salary, lunch

Cons

Overtime, a lot of unpaid additional duties

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Nespresso Response
1y
Hello, Thank you for leaving your feedback. We sincerely appreciate your positive comments about the benefits we provide, as it is our aim to ensure that our employees are well taken care of and have a comfortable working environment. However, we are genuinely sorry to learn about your negative experience regarding overtime and unpaid additional duties. We understand the importance of work-life balance and the fair distribution of responsibilities. Your concerns are important to us, and we are committed to addressing them. We value open and transparent communication and encourage you to reach out to your former local HR team to provide more details about your experience. Your feedback is crucial in helping us identify improvement areas and ensure a better experience for all our employees. We wish you all the best in your future endeavors. Thank you.
4.0
Mar 5, 2025
Recommend
CEO approval
Business Outlook

Pros

A great job in 6th form

Cons

Worked by myself so did not have floor team

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Nespresso Response
1y
Hello, Thank you for taking the time to share your feedback. We appreciate your positive comments and are pleased to hear that you found your role at Nespresso to be a great opportunity while studying in college. We also understand that working independently can be both rewarding and challenging. While autonomy helps develop valuable skills, we recognize the importance of collaboration and team support. Your feedback is important to us, and we will take it into account as we continue to enhance the employee experience. If you have any further insights you’d like to share, please feel free to reach out to your former HR representative. We wish you all the best in your future endeavors. Thank you.
1.0
Mar 3, 2025

Bad management

Recommend
CEO approval
Business Outlook

Pros

Coffee is great as always

Cons

Bad management, work like crazy

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Nespresso Response
1y
Hello, Thank you for sharing your review with us. While we are glad you enjoyed our coffee, we are dismayed by the cons you mentioned. Ensuring a positive work environment for our staff is one of our utmost priorities. At Nespresso, we constantly strive to ensure that our people have a comfortable and achievable workload, and we invest a lot in our management team to provide everyone with proper support. We value your input and will pass it to the responsible team to tackle it further. If you have more additional details you want to share, we would appreciate you reaching out to the former HR team. Wishing you well in your new endeavors. Thank you.
Viewing 178 - 180 of 1,872 Reviews

Glassdoor has 3,223 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.