Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (378) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 196 reviews)); "Free machine and free coffee , some discount but not impressed .." ((in 119 reviews)); "Pay is good and is widely flexible" ((in 116 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews)); "Great Team and Product" ((in 68 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 159 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "The managers don't care if you die at your desk." ((in 43 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 19 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

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Nespresso

Nespresso reviews

3.8

73% would recommend to a friend

(1,868 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,868 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Apr 12, 2016

Assistant Store Manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Company is willing to invest resources to help with development. Generous with bonus schedule and Holiday and Vacation pay structures.

Cons

There is a lot of knowledge needed to perform in any role in the company and even a loss of an employee at any level could greatly affect business performance.

5.0

Mar 29, 2016

Amazing Company!

Crc

Recommend

CEO approval

Business Outlook

Pros

Working at Nespresso, USA has great benefits, both internal and external. Salary is competitive, and retirement options are nice. Being under the Nestle umbrella provides stability, reliability and career options.

Cons

Marketing Campaign information (promotions, offers) is shared a bit late and not always provisioned correctly in our systems, which can cause customer and employee frustration and potentially turn customers away. Things have improved in the last year; in particular, however, this seems to be an area that can always improve.

Nespresso Response

Thank you your positive feedback. I have to admit that employees often comment on our great perks. Being part of the Nestle group allows us to offer benefits and career options covering many of our employee’s needs. Our promotional campaigns are an area of opportunity we have been working on. Through our continuous improvements efforts, we are getting better, and our new OMNI-Channel approach is creating internal efficiencies and is gradually ironing out the imperfections. We are confident we will reach greater satisfaction both internally and externally as we move forward. We certainly continue our efforts at openness and transparency. Thank you! Guillaume Le Cunff President @ Nespresso USA

3.0

Mar 16, 2016

Good as a temporary position

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Decent salary, compared to most of the retailers. May open up a career progression routes else where with Nestle

Cons

You will be constantly micromanaged, as a coffee specialist you have no responsibilities whatsoever apart from being nice and sweet to customers. Progression into management will take a minimum of 1.5 years regardless of your output. Definitely wouldn't recommend it for an ambitious individual.

Viewing 1792 - 1794 of 1,868 Reviews

Jobs at Nespresso

Coffee Specialist

Buenos Aires

View job