Nespresso reviews

3.8

73% would recommend to a friend

(1,870 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jul 6, 2016

Boutique Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free machine, free monthly coffee, 8 hours shifts, paid 15 minute breaks. Good and frequent training

Cons

Boutique specialists are hired through agency, some miscommunication and/or expectations. No benefits for full timers (insurance, paid sick days, etc.). No pay raises.

5.0
Jul 2, 2016
Recommend
CEO approval
Business Outlook

Pros

I feel honored to work for a company who truly cares not only for their employees, but also for the farmers, their communities and the environment. Nespresso is a very popular company, I am very happy to be a part of it. Nespresso is making history!

Cons

I believe the company has taken their areas of opportunities and created avenues to support their employees.

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Nespresso Response
9y
Hello, thank you for your passionate review. I totally agree with you. Our employees are our biggest asset and through various initiatives combined with employee perks, we show that we care. I believe that investing in our employees now is investing in long-term innovation and company success for the future. I hear your remark about following up on the effectiveness of new promotions and procedures. We have started this process via the Omni-Channel team and certainly have more work to do. I would also highlight Delight where you can submit a continuous improvement idea related to promotions and procedures. Please continue to share your feedback with us. Thanks! Guillaume Le Cunff President @ Nespresso USA
Viewing 1783 - 1785 of 1,870 Reviews

Glassdoor has 3,219 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.