Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 191 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 119 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 70 reviews)); "Great Team and Product" ((in 60 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 49 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews)); "Manque de communication et attentes démesurées par rapport aux supports offerts." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,870 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 22, 2017

Boutique Manager

Boutique manager

Recommend

CEO approval

Business Outlook

Pros

The passion for the company with everyone you encounter is truly inspiring. Nespresso cares for everyone that works for them from the farmers who they get their coffee from to the coffee to the boutique coffee specialist who are the most customer facing employees in the entire company. The benefits and compensation are fantastic as well. I've never worked for such a wonderful (in everyway) company.

Cons

I suppose the only con would be that it is an operationally heavy company but again you are generously compensated for ALL the work you do so I'm not sure it could be considered a con.

Nespresso Response

8y

Hello, Thank you your positive feedback, I have to admit that employees often comment on our great perks. I agree with you. At Nespresso, passion is in our DNA and coffee is at the heart everything we do. I will take your comments about caring for the farmers and all employees, as a compliment. Though various initiatives, we ensure that sustainable, healthy and safe practices are in place in our work environment, from farmers to Boutiques. These topics are our top priorities. Regarding our operational performance, we are proactively working across the organization to streamline our processes in order to become leaner and more agile. Thank you for your comments. Guillaume Le Cunff President @Nespresso.com

4.0

May 21, 2017

A fun team to work with

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Working with nice motivated team Good benefits - bonus/ incentives/credits for buying Nespresso products High service standards to impress your next employer Not over the top but generally good salary package Start your day by sampling their range of 24 types of gourmet coffee Always stress on safety first A very good and knowledgeable trainer The team is made up of a very international mix

Cons

too much processes and paper work

4.0

May 19, 2017

Good place to work but not to grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Fellows coworkers - Good salary for a retail

Cons

- Management is a bit disorganised

Viewing 1735 - 1737 of 1,870 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate, Dadeland

Retail Sales Associate (Part-Time)

Retail Sales Associate (Full-Time)

Nespresso

Nespresso reviews

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Reviews by job title

Boutique Manager

A fun team to work with

Good place to work but not to grow

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