Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 198 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 26 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

Nespresso reviews

3.8

73% would recommend to a friend

(1,870 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 27, 2017

Serve

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people to work with everyday

Cons

poor management who didnt care for employees

Nespresso Response

8y

Hello, Thank you for your review. Throughout my visits to our Boutiques and offices, I have had the pleasure to meet amazing employees. I agree with you we are fortunate to be working with great teams at Nespresso. Regarding your comment, I would need more facts to formulate an informed response and take action. If you have specifics you want to share, please contact our confidential employee help-line at 888-424-2409. Thank you, Guillaume Le Cunff President @ Nespresso USA

4.0

Jun 20, 2017

Great shift work

Demonstrator

Recommend

CEO approval

Business Outlook

Pros

- Good pay and incentives - On the job training - Great product to rep

Cons

- Not so much flexibility in what shifts you can take on

3.0

Jun 14, 2017

It has been a rocky experience that initially was promising.

Manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are amazing. Lunch, paid MTA, free coffee & machines. Pay is very reasonable, too. Many company events to attend.

Cons

The majority of the management team has only ever worked for Nespresso and therefore their decision-making skills are questionable. Also, the company's desire to not sell capsules everywhere hurts the business.

Nespresso Response

8y

Hi - Thank you for your post. We are happy you are enjoying all the perks we have to offer to our employees. I believe that all employees should be informed and aligned with our business strategy. Our events such as Town Halls, Coffee Chats and Let’s Connect allow the management team and myself to share the latest information with employees. To answer your remark on product availability, we are open to new channels provided they align with our business strategy. Finally, I would like to add that the management team throughout the organization comes from diverse industries, with strong retail and corporate experiences. If you have more specifics you want to discuss, please contact me or call our confidential employee help-line at 888-424-2409. Guillaume Le Cunff President @Nespresso USA

Viewing 1729 - 1731 of 1,870 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate (Part-Time)

Retail Sales Associate

Retail Sales Associate, Dadeland

Retail Sales Associate

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Serve

Great shift work

It has been a rocky experience that initially was promising.

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