Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 198 reviews)); "discounts and free coffee" ((in 124 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Good salaries and bonuses." ((in 77 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Management is bad and racists." ((in 158 reviews)); "Work work work No work life balance!" ((in 46 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 26 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

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Nespresso

Nespresso reviews

3.8

73% would recommend to a friend

(1,870 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,870 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 19, 2017

Demonstrator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, good hours, commission on products sold

Cons

large company that will leave you behind if they don't care about you

3.0

Jul 15, 2017

Assistant Boutique Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Life, Dental, 401K, Bonus Program

Cons

Does not value employees as much as I'd like.

Nespresso Response

Hello – Thank you for your positive feedback regarding the benefits provided to employees. It is one way to show we care. Since I am unfamiliar with your situation, I invite you to share your feedback and concrete examples with your HR Manager or to call our confidential employee help-line at 888-424-2409. Thank you for your input, Guillaume Le Cunff President @ Nespresso USA

1.0

Jul 14, 2017

Good brand but bad company to work for

Marketing

Recommend

CEO approval

Business Outlook

Pros

The brand name adds value to CV

Cons

High pressure and heavy workload. No life work balance. Senior management care about sales only not at all about employees.

Viewing 1723 - 1725 of 1,870 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Stock Associate, Part-time

Retail Sales Associate

Retail Sales Associate