Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 189 reviews)); "Great benefits, free coffee, free coffee machine" ((in 126 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Great Team and Product" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 164 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

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Nespresso

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Mar 23, 2016

Do not reccomend

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free Coffee, International travel, free metro card and lunch stipend

Cons

Toxic work environment. Favoritism if French or male. Lack of market autonomy.

1.0

Mar 18, 2016

National Account Manager

National account manager

Recommend

CEO approval

Business Outlook

Pros

great perks, such as company car, free lunch, transit card etc.

Cons

bad communication between departments. Bad choices in who they hire for upper management and how they let them rule the whole team.

Nespresso Response

10y

Hello – Thank you for your comments. I appreciate your positive comments regarding our benefits. At Nespresso USA, we are constantly changing given our growth, and this includes our employees who need to change with us. Also, I’m encouraging diversity in our teams which includes bringing some employees from the outside. We will continue to do this. Should you like to provide more specific information about your situation, please call our confidential employee help-line at 888-424-2409. We would be happy to follow up on your specific concerns. Thank you for your feedback and best of luck to you. Guillaume Le Cunff President @ Nespresso USA

3.0

Mar 16, 2016

Good as a temporary position

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Decent salary, compared to most of the retailers. May open up a career progression routes else where with Nestle

Cons

You will be constantly micromanaged, as a coffee specialist you have no responsibilities whatsoever apart from being nice and sweet to customers. Progression into management will take a minimum of 1.5 years regardless of your output. Definitely wouldn't recommend it for an ambitious individual.

Viewing 1714 - 1716 of 1,871 Reviews

Jobs at Nespresso

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