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      Nespresso

      Engaged Employer

      Nespresso reviews

      3.8

      74% would recommend to a friend

      (1,874 total reviews)
      avatar

      Alfonso Gonzalez Loeschen

      67% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Reviews by job title

      2K reviews
      5.0
      Nov 7, 2018

      Great company!

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve worked here for almost 4 years and could not have made a better decision. Pros: - Generous benefits and time off structure - Fast paced weekends and holidays with enough downtime on slower weekdays to complete projects and tasks - Quarterly coffee/accessory credit and free machines - Attainable sales goals and team-focused atmosphere - Supportive management - Sustainability focused company practices that make you feel good about the organization’s place in the coffee industry

      Cons

      Cons: - Older POS software that takes some time to get used to - Typical retail negatives such as varying schedules and busy holiday/weekends - Isolated location which can feel removed from the rest of the United States division

      avatar
      Nespresso Response
      7y
      Hello Assistant Manager, Thank you for your almost four-years at Nespresso USA, it’s great to read that you enjoy our benefits, have a team-focused atmosphere and supportive management. It sounds like you’ve made the most of your time here and are looking to feel more connected to the rest of our company. Have you logged into our new internal social media platform called Workplace? If not, please ask your manager for more information so you connect with me and all of Nespresso USA. I’m happy to say we are making progress on your advice, our marketing team is sharing more of our sustainability story on our social media channels which you can also share with your customers. Feel free to reach out to me directly, your feedback is important to me. Thanks a lot, Guillaume Le Cunff President & CEO, Nespresso USA
      2.0
      Nov 7, 2018

      Bar Assistant Manager

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product and benefits. Challenging and rewarding work. Thorough product training. Ability to make extra money with overtime pay.

      Cons

      Inconsistent communication and expectations from higher management.

      3.0
      Nov 1, 2018

      A typical retail job !

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good coffee allowance and machine

      Cons

      Slow progression within the team

      Viewing 1648 - 1650 of 1,874 Reviews
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      ReviewsNespresso reviews

      Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.