Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 183 reviews)); "discounts and free coffee" ((in 133 reviews)); "Pay is good and is widely flexible" ((in 108 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 152 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 29, 2017

Product Demonstrator

Product demonstrator

Recommend

CEO approval

Business Outlook

Pros

Flexible, good hourly wage, commissions on sales, part time

Cons

Not steady hours, not a full time job, no opportunity to move up in the company, no opportunity for a raise, no benefits

Nespresso Response

9y

Hello – thank you for your review. From your remarks, I understand you work in the trade for one of our demonstrator partners. Therefore, I am not able to comment the items mentioned in the Pros and Cons. I would suggest that you share them with your manager. Thank you for your support to the Nespresso brand. Guillaume Le Cunff President @ Nespresso USA

4.0

Apr 22, 2017

Retail employees' perspective

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Relevant training is offered regularly and the welfare of staff is always considered. Opportunities for skill development and career advancement are avaliable and are completely driven by the individual. Plenty of support, through training and one on one coaching, is offered.

Cons

Nespresso can be a fasted paced and demanding environment. The generous remuneration offered comes with the expectation of immaculate presentation, a passion to excel as well as the ability to meet challenges competently and confidently. However, like all retail positions, if you begin on the boutique floor it is difficult to transition to other non customer facing roles.

1.0

Apr 4, 2017

Toxic - Yorkville location

Boutique specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay for the level of work they expect.

Cons

There is a lot - this role will not teach you new skills - boutique manager knowingly ignores issues of racism and bullying from the so called "team leads" - a team lead was promoted even though they are clearly bullying others, especially new hires - team leads constantly make-out with each other IN the areas of the back - as a boutique specialist, you cant go to team leads for support - the toxic environment that is causing good ppl to quit

Viewing 1615 - 1617 of 1,873 Reviews

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Nespresso

Nespresso reviews

Ratings by category

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Reviews by job title

Product Demonstrator

Retail employees' perspective

Toxic - Yorkville location

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