Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 183 reviews)); "discounts and free coffee" ((in 133 reviews)); "Pay is good and is widely flexible" ((in 108 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 152 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

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Nespresso

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jul 2, 2017

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Regional manager was amazing to work for

Cons

Confusing communication with H.O by email

3.0

Jun 27, 2017

B2B

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some pros working for Nespresso, mainly attributed to the benefits that come from working for a large corporation. (Company car being the main one) There is a focus on education, training, etc that can improve your overall skills.

Cons

The hierarchy mentality is very off-putting. There is very little transparency, although there claims to be. For being a sales organization, there is shockingly low visibility into what your numbers are, therefore sales people tend to lack trust in the numbers. Although there is so much emphasis placed on performance goals and planning for future roles, there is little proof that the organization actually acts on this by promoting within. It is very unorganized, lacks direction and the majority of the time, you find yourself just spinning your wheels.

3.0

Jun 27, 2017

Serve

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great people to work with everyday

Cons

poor management who didnt care for employees

Nespresso Response

Hello, Thank you for your review. Throughout my visits to our Boutiques and offices, I have had the pleasure to meet amazing employees. I agree with you we are fortunate to be working with great teams at Nespresso. Regarding your comment, I would need more facts to formulate an informed response and take action. If you have specifics you want to share, please contact our confidential employee help-line at 888-424-2409. Thank you, Guillaume Le Cunff President @ Nespresso USA

Viewing 1597 - 1599 of 1,873 Reviews

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