Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 189 reviews)); "overall good people to work with in the business, free coffee, awesome head office in North Sydney, generous salary, not afraid to spend money on its staff and wellbeing" ((in 125 reviews)); "Pay is good and is widely flexible" ((in 112 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 77 reviews)); "Good salaries and bonuses." ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 157 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 45 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,873 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Jul 24, 2017

Perfect Employee Perks, Poor Management, Unprofessional Attitudes

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

They offer good employee discounts and perks. If you are a coffee person, it's the best place to work

Cons

On my Interview day, they promised me to give me 30 hours (4 full shifts) with full benefits include health insurance, but they sent me 20 hours part time that doesn't have insurance and other benefits. They still schedule me four days, but it doesn't go more than 30 hours. The schedule is the worst part. When the employee asks something, they only think about themselves, and they won't honor their words

Nespresso Response

8y

Hi – Thank you for posting your feedback. I am glad to read that you enjoy our benefits and coffee perks. Regarding your comments on your working hours, it is difficult for me to fully assess your situation. Your schedule is determined by the weekly hours agreed in your offer letter. I would advise you to speak to your HR Manager and your Manager to find common grounds. Should you like to provide more specific information regarding your experience, please contact me or our confidential employee help-line at 888-424-2409. Thank you for your input. Guillaume Le Cunff President @ Nespresso USA

4.0

Jul 19, 2017

Demonstrator

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good pay, good hours, commission on products sold

Cons

large company that will leave you behind if they don't care about you

3.0

Jul 15, 2017

Assistant Boutique Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Life, Dental, 401K, Bonus Program

Cons

Does not value employees as much as I'd like.

Nespresso Response

8y

Hello – Thank you for your positive feedback regarding the benefits provided to employees. It is one way to show we care. Since I am unfamiliar with your situation, I invite you to share your feedback and concrete examples with your HR Manager or to call our confidential employee help-line at 888-424-2409. Thank you for your input, Guillaume Le Cunff President @ Nespresso USA

Viewing 1591 - 1593 of 1,873 Reviews

Jobs at Nespresso

Retail Stock Associate, Part-time

Retail Stock Associate, Part-time

Retail Supervisor, Lenox Square Mall

Retail Sales Associate, King of Prussia

Retail Sales Associate, Aventura Mall

Nespresso

Nespresso reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Perfect Employee Perks, Poor Management, Unprofessional Attitudes

Demonstrator

Assistant Boutique Manager

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Nespresso reviews FAQs

Jobs at Nespresso