Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Oct 9, 2017

Poor Training

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nestle Medical benefits, free machines once you are allowed to order them. Flexible work schedule. Company pays for uniforms and dry cleaning.

Cons

Lack of training and support for new hires. It is very difficult to be put on the sales floor without the help and support of management.

Nespresso Response

8y

Hello, Thank you for your review. Offering great benefits to our employees is important to us and we are happy to read you are enjoying them. Training is also part of the benefits package. At Nespresso, training our customer-facing employees is essential. We have a dedicated team of Regional Retail Training & Quality Specialists that conduct classroom training on a regular basis in addition to the in-store training delivered for new hires, during the onboarding program. We are investing time and the necessary resources to build a robust training model to support our retail, trade and CRC employees. Please reach out to Aicha, Omni Channel Training & Quality Manager, as more feedback would be welcome and is crucial for us to further build and improve our training structure and execution at the store level. Thank you, Guillaume Le Cunff President @ Nespresso USA

4.0

Oct 3, 2017

Mobile team Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good products and great place to work in.

Cons

Being flexible to work every week days.

4.0

Sep 26, 2017

working at Nespresso

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quality products, Secondary advantages, Autonomy

Cons

Merger with Nestlé, increase of the procedures

Viewing 1564 - 1566 of 1,873 Reviews

Jobs at Nespresso

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Poor Training

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