Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 188 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 127 reviews)); "Pay is good and is widely flexible" ((in 111 reviews)); "Good salaries and bonuses." ((in 74 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 155 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "Work work work No work life balance!" ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 38 reviews)); "Upper management and corporate expectations are absurd." ((in 22 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Aug 24, 2019

A Hot Mess

Team leader

Recommend

CEO approval

Business Outlook

Pros

The product is amazing Sustainability initiatives and their ethical responsibility in regards to ensuring that coffee farmers are well off and cared for Health insurance and 401K Quarterly bonuses

Cons

Ridiculously high expectations Very high turnover rate (at least from my location) Training is RUSHED, they should know better than to do that esp at high volume locations Not a lot of help or assistance from higher up management Entitled customers who are incredibly disrespectful (I have been in unsafe/hostile customer situations) Very outdated POS system

Nespresso Response

5y

Hello Team Leader, Thank you for saying that Nespresso has an amazing product. We’re proud to offer competitive benefit programs and great perks. Our people are key to our success, many of our employees have grown with us by taking advantage of our many learning and development programs which include learning about our core values and sustainability initiatives. Our technology tools have been undergoing updates, but if you have ideas for improvements, I encourage you to share with our IT team as we’re always looking to improve. I’d like to invite you to contact me directly to discuss your points in further detail, please don’t hesitate to reach out. Thank you, Barbara La Rocca VP of HR, Nespresso USA

3.0

Aug 22, 2019

Good pay , bad management

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Great pay,meet lots of amazing colleagues and customers from all over the world.

Cons

Management don’t do anything besides sit around and shift the tasks and stress into everyone else.No progression unless you beg and pretend to be friendly with management

2.0

Aug 12, 2019

Toxic environment to work in. I hated it!

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Free coffee, great customers, free machines

Cons

Management sucks, favoritism, micromanaging, toxic environment!

Viewing 154 - 156 of 1,873 Reviews

Jobs at Nespresso

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Nespresso

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A Hot Mess

Good pay , bad management

Toxic environment to work in. I hated it!

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