Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Great benefits and discounts." ((in 184 reviews)); "Pay is good and is widely flexible" ((in 126 reviews)); "Good Colleagues, Free Coffee, Able to learn coffee knowledge" ((in 124 reviews)); "Good salaries and bonuses." ((in 81 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 74 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 154 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 43 reviews)); "The managers don't care if you die at your desk." ((in 40 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews)); "Management by process, communication is bad, no promotions except for the happy few friends of the bosses...." ((in 20 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

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Nespresso

Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Nov 30, 2017

Boutique Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very caring and personal company.

Cons

Not many boutiques available to transfer to yet.

Nespresso Response

Hello, Thank you for your reviews. We are glad to read that you are enjoying your work in a Nespresso boutique. We have now 48 boutiques in the U.S. and more opening in the future. If mobility is not an issue for you, please inform your manager or HR to be considered as job opportunities arise. Thank you, Guillaume Le Cunff President @ Nespresso USA

3.0

Nov 28, 2017

Nespresso customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I loved working in the Nespresso Boutiques because they provided me such a amazing learning experience and knowledge about coffee.

Cons

The hours are very here and there.

3.0

Nov 27, 2017

Be ready to work hard

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary is fair althought known to be under Nestle's average, 13th month, pension, free coffee, very nice working conditions, smart people.

Cons

A lot of work, very limited team spirit, limited vision, too many processes : just a normal big company.

Viewing 1549 - 1551 of 1,874 Reviews

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