Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"good benefits and over all environment" ((in 183 reviews)); "discounts and free coffee" ((in 133 reviews)); "Pay is good and is widely flexible" ((in 108 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 73 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 152 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 46 reviews)); "Work work work No work life balance!" ((in 44 reviews)); "The managers don't care if you die at your desk." ((in 42 reviews)); "Upper management and corporate expectations are absurd." ((in 23 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,873 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,873 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Apr 21, 2016

Not worth your time or sanity...

Front office associate

Recommend

CEO approval

Business Outlook

Pros

The office has great coffee. You also get pretty decent benefits. Also, since it's in Long Island City, it's a nice office location with a great view.

Cons

Glass ceiling, or maybe just a pure concrete ceiling with no way of breaking through. Honestly, Nepotism runs amuck in that office. Lastly, You'll be micro managed to within an inch of your life. There's no avoiding it.

4.0

Mar 15, 2016

Great Company

Senior coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Wonderful company, attractive salary and great opportunities. Annual bonus and salary increase as well as monthly capsule allocation.

Cons

Not many boutiques Nationwide so hard to progress up the ranks. Retail rosters can be draining and unable to take annual leave over any busy periods.

1.0

Jan 7, 2016

Self Absorbed Boutique Managers- They're TERRIBLE.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great products, travel reimbursement, uniform cleaning, fun work environment, always something new launching

Cons

The managers, cronyism, nepotism, sexism, racism, your enthusiasm for the company will be sucked right out of you by someone not on your level but wants to give you a "life lesson".

Nespresso Response

10y

Hello – Thank you for your feedback regarding the benefits offered to employees and your experience in your work environment. I am sorry to read that your experience is not satisfying despite your passion for the business. We strive to accomplish with our Leaders and employees the direct opposite of your comments by conducting ourselves consistent to our Code of Conduct. Given what you are sharing, I suggest that you contact me directly with the specifics. I can certainly look into it. If you prefer, please contact our confidential employee help-line at 888-424-2409. We will follow up on your concerns. Thank you for taking the time to share your experience. Guillaume Le Cunff President @ Nespresso USA

Viewing 115 - 117 of 1,873 Reviews

Jobs at Nespresso

Retail Stock Associate, Part-time

Strategy Specialist, A.I., Self-Service, Chatbot, Automation (Remote)

Retail Sales Associate, Aventura Mall

Retail Sales Associate

Retail Stock Associate, full-time, Prudential Center Mall

Nespresso

Nespresso reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not worth your time or sanity...

Great Company

Self Absorbed Boutique Managers- They're TERRIBLE.

Jobs at Nespresso

Nespresso reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Nespresso reviews FAQs

Jobs at Nespresso