Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Nespresso?

73% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (75) , Boutique Specialist (62) , Team Leader (58) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (23) , Brand Ambassador (22) , Coffee Advisor (22)

What are the pros of working at Nespresso according to real employee reviews?

"And throwing benefit are great." ((in 189 reviews)); "Great benefits, free coffee, free coffee machine" ((in 126 reviews)); "Pay is good and is widely flexible" ((in 113 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 78 reviews)); "Great Team and Product" ((in 71 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 164 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 44 reviews)); "Work work work No work life balance!" ((in 42 reviews)); "The managers don't care if you die at your desk." ((in 41 reviews)); "Upper management and corporate expectations are absurd." ((in 24 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

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Nespresso

Nespresso reviews

3.8

73% would recommend to a friend

(1,871 total reviews)

Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 14, 2017

Great brand, great pay and commission. Not the most stimulating job out there.

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

- Excellent base rate of pay (£10/hr) - Good commission rates (£3/sale) - Top notch training - Easy brand to sell

Cons

- Monotonous work gets boring quickly - If you're placed in busy stores sales come thick and fast; not so in stores more out of the way or less busy. - On your feet all day - Some consumers give you grief about the parent company Nestle - No real opportunities for career progression

3.0

Oct 22, 2016

Poor work-life balance in Marketing team

Manager

Recommend

CEO approval

Business Outlook

Pros

Free coffee, passionate people, strong brand affinity. HQ support.

Cons

Despite Gatwick location and train disruptions, senior management does not adopt modern flexible working arrangements. Lack of innovation and 'dictatorship' management style. Little chance of promotion for junior employees.

3.0

Sep 15, 2016

Boutique Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great coffee. Wonderful clients.Good salary.

Cons

Operations designed for manufacturing, not retail. So much more complicated than needed.

Viewing 109 - 111 of 1,871 Reviews

Jobs at Nespresso

Retail Sales Associate

Retail Sales Associate

Retail Stock Associate, Part-time

Retail Stock Associate, Part-time

Retail Sales Associate