Does Nespresso pay their employees well?

According to anonymously submitted Glassdoor reviews, Nespresso employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Nespresso. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Nespresso?

74% of Nespresso employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Nespresso 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Nespresso?

Coffee Specialist (379) , Boutique Coffee Specialist (150) , Sales Associate (76) , Boutique Specialist (63) , Team Leader (59) , Spécialiste Café (44) , opérateur de production (44) , Manager (39) , Senior Coffee Specialist (38) , Customer Service Representative (32) , Assistant Manager (28) , Boutique Manager (28) , Sales Assistant (24) , Sales (23) , Brand Ambassador (22)

What are the pros of working at Nespresso according to real employee reviews?

"Good benefits and perks every month" ((in 189 reviews)); "Great benefits and free coffee on the job" ((in 123 reviews)); "Pay is good and is widely flexible" ((in 118 reviews)); "Good salaries and bonuses." ((in 73 reviews)); "Some great people in the company with good ideas and the will to be be the best coffee company in japan" ((in 72 reviews))

What are the cons of working at Nespresso according to real employee reviews?

"Poor management (Mo Jaffer)" ((in 160 reviews)); "Work work work No work life balance!" ((in 45 reviews)); "Long hours standing up a lot which can go slowly if it's not busy." ((in 41 reviews)); "The managers don't care if you die at your desk." ((in 37 reviews)); "Upper management and corporate expectations are absurd." ((in 25 reviews))

What are employees saying about Nespresso layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Nespresso layoffs and their outlook for job security at Nespresso in 2026.

What are the top reviewed Nespresso locations?

Buenos Aires , Vicente López , Córdoba

Nespresso reviews

3.8

74% would recommend to a friend

(1,875 total reviews)

Alfonso Gonzalez Loeschen

68% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Oct 22, 2023

Nice experience

Coffee specialist

Recommend

CEO approval

Business Outlook

Pros

-communication with the clients -possibility to advance -decent salary

Cons

-mall programme -not sitting down

Nespresso Response

2y

Hello, We are grateful for your positive feedback regarding effective communication with clients, potential for career growth, and the competitive salary offered at our company. We strive to maintain a work environment where open communication and transparency are celebrated and respected. Also, we ensure that our employees feel valued, supported, and motivated to thrive professionally. Regarding the cons you mentioned, we are sorry to know that your experience was not entirely satisfying. At Nespresso, we are doing our best to prioritize the well-being of our employees. We firmly believe that when our people feel comfortable and supported, they are able to perform at their best and contribute to the overall success of the organization. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your former local HR team. Wishing you success in your new endeavors. Thank you.

4.0

Oct 22, 2023

sales advisor

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

good management and good schedule

Cons

no restaurant ticket and no extra benefits

Nespresso Response

2y

Hello Colleague, Thank you for taking the time to share your feedback about your experience. Effective management and a well-structured schedule are essential components of a positive work environment, and we are pleased to know that you've had a good experience in these areas. Regarding your concerns, we continually assess our total remuneration to ensure it remains competitive and attractive for our employees, as we are committed to providing a rewarding work journey. If you want to share more feedback with us, so we can look further into your comments, please feel free to contact your local HR team. Wishing you success in your career at Nespresso. Thank you.

3.0

Oct 20, 2023

Flexible style but exhausting

Boutique coffee specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible work that allows me to study a master degree

Cons

Very exhausting work with high standard to follow at times

Nespresso Response

2y

Hello, Thank you for sharing your feedback about your experience with us. It's great to know that our flexible work arrangements have allowed you to pursue your master's degree. Providing a supportive work environment is essential at Nespresso. Regarding the cons mentioned, we are concerned about the listed challenges. While it is important for the company to maintain a high service level, we also recognize the importance of employees' well-being. At Nespresso, we aim to provide a supportive and considerate work environment. We encourage you to discuss these concerns further with your former HR department so that we can better understand and work to improve. We wish you the best in your future endeavors. Thank you.

Viewing 445 - 447 of 1,875 Reviews

Jobs at Nespresso

Retail Assistant Store Manager, 59th St.

Retail Operations Assistant Manager

Customer Facing Supply Chain Specialist (B2B Planning)

Retail Operations Assistant Manager

Nespresso

Nespresso reviews

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Reviews by job title

Nice experience

sales advisor

Flexible style but exhausting

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