Nespresso reviews

3.8

74% would recommend to a friend

(1,874 total reviews)
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Alfonso Gonzalez Loeschen

67% approve of CEO

50% positive business outlook

Nespresso has an employee rating of 3.8 out of 5 stars, based on 1,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nespresso employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Feb 11, 2024
Recommend
CEO approval
Business Outlook

Pros

great people to work with

Cons

could work for long hours

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Nespresso Response
2y
Hello, Colleague Thank you for taking the time to provide feedback on your experience at our company. We are glad that you appreciate people you work with. At Nespresso, fostering a friendly and supportive team dynamic is important to us. Regarding the cons you outlined, we are sorry to hear that you are not satisfied with some elements of your working experience. Given our people are our top priority, we are constantly striving to create a healthy work environment and to find the right balance between the needs of our customers and business goals while also ensuring that our team members have flexible work hours that meet their needs. We encourage you to discuss your scheduling concerns with your manager or HR team so that we can work together to find a solution that meets your needs. Wishing you continued success at Nespresso. Thank you.
5.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Free machine when you start, coffee allowance every month, regular bonuses

Cons

Regional manager has lots of control

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Nespresso Response
2y
Hello Colleague, Thank you for sharing your thoughts on your experience with us. We appreciate your positive comments regarding benefits we provide our people with, like coffee allowance, machines, and various bonuses. It is important to us to create a pleasant and rewarding working environment for every employee. Regarding the cons you mentioned, at Nespresso, we focus a great deal on our management teams, so that they make sure that everyone works together well and is properly informed and supported. We would welcome hearing more specifics from you so that we can look further into your concerns. Please, feel free to reach out to your local HR team. Wishing you much success with Nespresso. Thank you.
4.0
Feb 9, 2024

Great Sales Team

Recommend
CEO approval
Business Outlook

Pros

Great management teams that let you do your work freely

Cons

Basic Salary is below market range

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Nespresso Response
2y
Hello, Thank you for sharing your review with us. It is a pleasure to know that you were satisfied with your experience with management teams. At Nespresso, we invest a great deal in development of our people and organization to have the right caring culture where every employee is valued and given the opportunity to thrive, work together well and achieve what they aspire in their careers. Regarding the cons you outlined, it is unfortunate to read you felt the salary was low. We provide everyone with our market-competitive Total Rewards package, which includes base salary, bonuses, incentives and benefits. Your feedback is important and valuable to us, as we constantly seek to improve. If you want to share more details regarding the opportunity areas you outline, please feel free to connect with your former Management or HR team. We wish you much success with your future endeavors. Thank you.
Viewing 385 - 387 of 1,874 Reviews

Glassdoor has 3,227 Nespresso reviews submitted anonymously by Nespresso employees. Read employee reviews and ratings on Glassdoor to decide if Nespresso is right for you.